Laird & Son Heating & Air Conditioning

Great customer service from start to finish. Someone actually answers the phone and books your appointment, and the communication is solid throughout. I especially appreciated the SMS when the technician was on the way — it even included a photo, so you know exactly who’s showing up at your door. T... read more

I have been a long-time customer of Laird & Son. This week my high efficiency combo boiler had to be replaced on an emergency basis. I was extremely pleased with how everything was handled on such a timely basis including Anthony (who diagnosed problem and explained my options), and Dan and Luke who... read more

Isn't it nice to have this kind of thing be pleasant? I just had Mack from Laird & Son over to do some maintenance on a mini-split I had installed (also by L&S) 5 years ago. He could not have been better (so much so I'm taking the time to do this!). I recall the installation went the same way, very ... read more

Anthony did our biannual AC inspection. He was polite, confident, and responded to all our questions. He tested and cleaned our unit quickly and efficiently. He was considerate and cared for our property like it was his own. He removed his shoes when he entered our house. He explained what he was do... read more

We are long time customers of Laird and Son. Thank you to Bryan M. for the excellent service (as usual) on an emergency repair for our boiler furnace. Thank you as well to Michelle for her awesome customer service in booking our appointment promptly. Laird and Son has always provided us with amazi... read more